Your delivery department have makes mistakes on my delivery schedule. I don't want to complain but I'm not sure of anything when dealing with your delivery department.
I want to say that Ira has been very helpful with my order. Very quick to respond and take action. And you are very good to want feedbacks and you have been checking regularly to see if your staff have attended to me. Very professional! Thank you very much.
Hi Christina, We sincerely apologize for any inconvenience caused by the mistakes in your recent delivery schedule. We understand how frustrating it can be to encounter such errors, and we truly appreciate you bringing this matter to our attention.Please rest assured that we take your feedback very seriously, and we are actively investigating the root cause of these mistakes to prevent them from happening again in the future. In order to regain your trust and confidence in our delivery department, we are implementing additional quality control measures and providing further training to our team members involved in the scheduling process.